DentiLoop

Privacy Policy

Effective Date: May 13, 2025  |  Last Updated: May 13, 2025

DentiLoop ("we," "us," or "our") operates dentiloop.com and provides AI receptionist and local SEO services to independent dental practices. This Privacy Policy explains how we collect, use, and protect information in connection with our services.

1. Information We Collect

We collect the following types of information:

2. How We Use Information

3. SMS Communications and Opt-In Consent

Dental office staff who subscribe to DentiLoop's notification service consent to receive SMS messages by signing a service agreement with DentiLoop. Opt-in is confirmed at the time of onboarding. Message frequency varies based on call volume at the dental practice.

Standard message and data rates may apply. Staff members may opt out of SMS notifications at any time by replying STOP to any message. To re-subscribe, reply START. For help, reply HELP.

4. HIPAA Compliance

DentiLoop operates as a Business Associate under HIPAA where applicable. We maintain Business Associate Agreements (BAAs) with all vendors that may process Protected Health Information (PHI) on behalf of our dental practice clients. We implement administrative, physical, and technical safeguards to protect PHI in accordance with HIPAA requirements.

5. Data Sharing

We do not sell personal information. We may share information with:

6. Data Retention

We retain client and operational data for as long as the service agreement is active and for a period thereafter as required by applicable law or as necessary for legitimate business purposes.

7. Security

We use industry-standard security measures including encryption in transit and at rest, access controls, and regular security reviews to protect the data we process.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information. To exercise these rights, contact us at the address below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify clients of material changes via email or by posting an updated policy on this page.

10. Contact Us

For questions about this Privacy Policy or our data practices, contact us at:

DentiLoop
Email: hena@dentiloop.com
Website: dentiloop.com